Refund policy

📜 Return & Refund Policy

At GULFIGO, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

🔁 Returns

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• You must provide proof of purchase (order number or receipt)

❌ Non-Returnable Items

We do not accept returns for:

• Used or worn items
• Items damaged after delivery (not due to our fault)
• Final sale or clearance items (if applicable)

💸 Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5-7 business days
• The amount will be refunded to your original payment method

🚚 Return Shipping

• Customers are responsible for return shipping costs (unless the item is defective or wrong)
• Shipping costs are non-refundable

⚠️ Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos as proof. We will resolve the issue as quickly as possible.

📩 Contact Us

For any return or refund requests, please contact us at:

📧 info@gulfigo.com
🏪 GULFIGO